At Easy To Europe, your privacy is a priority. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and how we keep it safe. This policy applies to all services offered by Easy To Europe, including our website at easytoeurope.com, in-person consultations, and all digital communications.
01 Information We Collect
We collect information in two ways — information you provide directly, and information collected automatically.
Information You Provide
- Personal Identification: Full name, date of birth, nationality, passport details
- Contact Details: Email address, phone number (including WhatsApp), home address
- Academic Background: Educational certificates, transcripts, English language test scores (IELTS/TOEFL)
- Financial Information: Bank statements, financial sponsorship documents (required for visa applications)
- Application Materials: Statement of purpose, CV/resume, reference letters
- Communication Records: Emails, WhatsApp messages, and notes from consultations
Information Collected Automatically
- Browser & Device Data: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, referral URLs
- Cookies: Session cookies, preference cookies, and analytics cookies (see Section 4)
02 How We Use Your Information
The information we collect is used for the following purposes:
- ✅ Processing your university and visa applications
- ✅ Communicating with you regarding your application status and next steps
- ✅ Providing tailored consultancy advice based on your academic profile
- ✅ Sending relevant updates about events, seminars, and new study opportunities (you may opt out at any time)
- ✅ Improving our website and services through analytics
- ✅ Complying with legal and regulatory obligations
- ✅ Displaying relevant advertisements through Facebook and other platforms (anonymised and aggregated data only)
We will never use your personal data for any purpose not listed above without first obtaining your consent.
03 Information Sharing
🔒 We do not sell your personal data. Your information is never sold, rented, or traded to any third party for their own marketing purposes.
We may share your information in the following limited circumstances:
- Universities & Institutions: We share your academic and personal documents with universities and colleges as part of the application process — only with your knowledge and consent
- Immigration Authorities: Visa-related documents may be submitted to relevant embassies or government immigration offices
- Service Providers: Trusted third-party tools we use to operate our business (e.g., email services, CRM software, analytics) — bound by strict confidentiality agreements
- Legal Compliance: When required by applicable law, court order, or governmental authority
04 Facebook Pixel & Cookies
Our website uses the Facebook Pixel — a small piece of code that helps us understand how visitors interact with our website, and allows us to show relevant advertisements to people who have visited our site on Facebook and Instagram.
The Facebook Pixel may collect:
- Pages you visit on our website
- Actions you take (e.g., filling out a form, clicking a button)
- Device and browser information
This data is processed by Meta (Facebook) under their own Privacy Policy. You can learn more and opt out at facebook.com/privacy/explanation.
Cookies We Use
- Essential Cookies: Required for the website to function properly (e.g., theme preference, session management)
- Analytics Cookies: Help us understand how visitors use our site (Google Analytics, Facebook Pixel)
- Marketing Cookies: Used to deliver relevant advertisements on social media platforms
You can control cookie preferences through your browser settings. Disabling certain cookies may affect your experience on our website.
05 Data Security
We take data security seriously. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Secure HTTPS connections on our website
- Restricted access to personal data — only authorised staff can access your information
- Regular security reviews of our systems and processes
- Confidentiality agreements with all staff and third-party partners
While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing sensitive information online.
06 Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Active Clients: Data retained throughout the duration of your engagement with us
- Post-Service: Application records retained for up to 5 years for reference and legal compliance
- Marketing Data: Retained until you opt out or request deletion
- Website Analytics: Aggregated/anonymised data may be retained indefinitely
You may request deletion of your personal data at any time (see Section 7 — Your Rights).
07 Your Rights
You have the following rights regarding your personal data:
- 📋 Right to Access: Request a copy of the personal data we hold about you
- ✏️ Right to Rectification: Request correction of inaccurate or incomplete data
- 🗑️ Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- ⛔ Right to Object: Object to processing of your data for marketing purposes
- 📤 Right to Portability: Request your data in a portable, machine-readable format
- 📵 Right to Opt Out: Unsubscribe from our marketing communications at any time
To exercise any of these rights, please contact us at info@easytoeurope.com. We will respond within 30 days.
08 Children's Privacy
Our services are intended for individuals aged 16 and above. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately and we will promptly delete such information.
For students under 18, we require parental or guardian consent before providing consultancy services.
09 Third-Party Links
Our website may contain links to third-party websites, including university portals, government immigration websites, and social media platforms. These sites have their own privacy policies, which we do not control. We encourage you to review their privacy policies before submitting any personal information.
Easy To Europe is not responsible for the privacy practices or content of third-party websites.
10 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by:
- Updating the "Last Updated" date at the top of this page
- Posting a notice on our website homepage
- Sending an email notification to active clients
We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.
11 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:
